MacBros’ Place |

This is just another update to the update that updated the original Downtime post.

Just so you know, that I know, that you know that this site has been running a tad lot slower than norm over the past few weeks I just wanna’ say that I too know. You know?

So after a few chat support conversations, (Who by the way are super! Never before have I experienced 110% customer support like THC provides.) they have come to the conclusion that with so many clients with my particular Plan For Life plan, there have been an enormous amount of SQL calls. That basically meant that the server would puke and end up not being able to recover. That’s what happened the other day at around 12am (My time) and lasted for about 7 hours or so.

So, with only the customers request, will they move them to another, more stable and faster, server. Mainly because of the down time this will cause due to the transferring of files and databases. They don’t want to move people when either they aren’t having issues or don’t want any downtime. (So I’m thinking anyway, but I could be wrong)

So, as it turns out, that what I thought would take place this weekend is actually going to take place on Wednesday.

I’ve been told that after the transfer has been completed, these sites will be better, faster, stronger, and more stable than any other man has ever been server.

So I have accepted the downtime side effects, just so it all end up better in the long run.

Wouldn’t you do the same?

BTW, THC is still rated the best by far for hosting. Don’t let my little bungle up detour you from an awesome service. AS you can see, the support staff is great to work with and they get the job done. There’s no beating around the bush like other hosts do by trying to point the finger at their customers, and not really taking the time to resolve the issues.

Two Thumbs Up THC!

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